Is hybrid really working?

In a recent report by JLL they pose the question “Is hybrid really working?”

JLL’s research is based on employee surveys of over 20,000 individual responses.

More organizations mandate office attendance. Potential productivity gains were amongst the top three reasons for asking people to work in the office. Face-to-face collaboration and cultivating company culture were the top two reasons, respectively.

Not everyone is happy about this trend, as most of JLL’s respondents felt they are more productive at home, citing noise and lack of privacy for focused work as key barriers to working from the office. Commute time and commute cost were their top reasons for not coming to the office.

Addressing these needs of employees starts with employers reevaluating what is needed to make the office conducive to high performance. A multi-generational, neurodiverse workforce requires office spaces that are not just social hubs, but places that can support focused work.

Balancing cost-cutting and promoting office attendance poses challenges for employers. While shared spaces are deemed optimal, it’s crucial to recognize that employees spend over 50% of their office time on focused work. Successful hybrid models use data to design adaptable spaces, harmonizing flexibility, sustainability, and comfort. Offices must cater to focused work and collaboration, ensuring areas support privacy and teamwork effectively.

JLL’s suggestion to help make your hybrid work environment successful is to “make sure you balance collective and individual needs, bringing together technology and design to improve the mix of collaboration spaces with spaces dedicated to privacy and concentration, providing hi-tech, ergonomic workstations across the board.”

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