What we do

No Ordinary Relocation Services

Destination Services – First Impressions

We will start our drive to our new life en Montreal 🙂 tomorrow. I am VERY EXCITED!!
Thanks for making this a great experience.
Honestly All Points has made this much less stressful. I just wanted you to know that it’s been really great and supportive (including all my questions)!!

Sincerely

Nicole E Breault

The destination is the beginning of your assignee’s new job and you don’t have a second chance to make a first impression.

Assignees can experience frustration and delays before they start work. Dissatisfaction with the new city and home can lead to a failed assignment. Destination Services provides assignees with accompanied support, helps them navigate the many challenges of landing in Canada and, of course, help them find their new home.

What are Destination Services? They are…

Temporary Accommodation

All Points annually books over 1000 temporary accommodation stays – our network is large and flexible, and our volume discounts reduce our clients’ costs. Management of this service also includes coordination of vacate dates to minimize penalties / cancellation costs.

Airport Welcome / Work Permit Review

At a pre-arranged time the Counsellor will meet the assignee and his/her family. Right at the airport, we review the work permit for clerical errors that can be corrected immediately avoiding a later consulate visit. The family is then accompanied to either their temporary accommodation or their permanent residence. This service can be the first positive and secure step for a nervous family relocating to a new country.

Area orientation

Each area orientation is unique as it is based on your employee’s and his/her family’s needs. It is designed to assist them in finding the right community to be their new home. This service includes personalized welcome information; an overall area and neighbourhood orientation, making suggestions based on lifestyle and budget and to advise on available amenities in different areas as well as pointing out the unique features of those communities that meet their needs.

Rental Home Finding

There are variations across the country, but the rule remains: home renters are not served well, if at all, through traditional real estate circles. All Points’ service begins with a detailed Needs Assessment that helps direct our research to homes in the new community that match a family’s needs.

Rental home find assistance ensures employees are productive faster and reduces the requirement for temporary accommodation.

Move-in inspection

The move-in inspection services provides two forms of insurance: a) Insurance for the assignee to ensure that the landlord has met his her work obligations since the time of the lease signing; b) Insurance in the form of a detailed report along with photos documenting the condition of the property, so that neither the assignee nor the employer are exposed to inaccurate claims of dilapidation at the end of the tenancy.

Settling-in Assistance

Social Insurance Number

All Points works with employees to make sure they have the required documentation and with employers to ensure that Employment letters are drafted correctly. We then accompany employees to ensure that this key piece of identification is obtained for the employee to be put on payroll.

Bank account registration

All Points arranges and accompanies expatriates to a local bank to set up a bank account. Navigating banking without a Canadian credit history can be difficult. All Points has formed relationships to ensure the smooth set up of bank accounts, a key requirement to renting a home and settling into the community.

Health Insurance Application

All Points assists and accompanies expatriate families to complete this important registration. Application rules vary by province. Incorrect registration procedures can cause delays, which can lead to increased costs for corporations and serious medical dilemmas.

Driver’s license application

Accompanied assistance by a Counsellor to the local Ministry of Transportation to exchange a driver’s licence or navigate through required testing if necessary. Driver’s licensing issues for expatriates can be very difficult, can include official translations and consulate visits and can cause serious problems for an expatriate’s ability to integrate into the new job and community.

Car registration

All Points assists families enter the country properly with their vehicles and accompanies expatriate families to the local registration offices to register the vehicle and obtain license plates in the new location.

School search / education assistance

Education Assistance:

Public: Children are often an expatriate’s number one concern. All Points provides detailed information about the school system so that families understand how it will meet the needs of their children. All Points assists and accompanies expatriate families to register for school. An appointment may be necessary at the local school board.

Private: Research is conducted prior to arranging appointments to determine the availability of private schools in the new location. All Points assists and accompanies expatriate families to private schools that meet their criteria.

Miscellaneous Settling-In

There are many other activities that can be challenging for foreign nationals coming to Canada, such as customs clearance, utility and internet connection and furniture rental just to name a few.

Personalized Assistance

What is personalized assistance? Family needs are as diverse as there are transferring families. All Points provides post-homeselection orientation, so that families are familiar with local amenities, transportation routes, and closest emergency care.

All Points arranges social activities and researches children’s sporting interests. All Points can outfit the new home with furniture and provide information for adult educational pursuits. Personalized assistance is defined by our clients.

Assignment related tenancy management

Lease renewal assistance

All Points also provides tenancy management service throughout the life of the assignment, which includes an ongoing liaise with the landlord or property manager, payment of rent, and lease renewal assistance in conjunction with the life of the assignment.

Departure assistance

A move-out inspection is coordinated when an assignment ends. All Points completes the inspection with the family and the landlord, then helps arrange utility cancellation. Photos are always taken and (if All Points assisted with the assignee’s original arrival) compared to origin condition photos, to ensure that our clients and their employees are never exposed to inaccurate claims of dilapidations. All Points assists in “breaking” the lease where required. The property may be re-leased and managed during its vacancy. All Points also coaches assignees on other departure activities that are required such as mail forwarding, utility cancellation and any other de-registrations that are required.

Back to Top